FAQS
Frequently Asked Questions
Find answers to common questions about our products, customization, production, and international projects.
1. What products do you manufacture?
We specialize in cast aluminum doors, steel security doors, fire-rated doors, and aluminum windows for residential and commercial projects.
2. Do you support customization (OEM & ODM)?
Yes, we offer full customization including size, color, design, opening direction, structure, and hardware options.
3. What markets do you mainly serve?
Our main markets include the USA, Europe, and the Middle East.
4. What is your minimum order quantity (MOQ)?
MOQ depends on the product type. For standard models, small trial orders are acceptable.
5. How long is the production time?
Production time is typically:
Standard products: 15–20 days
Customized orders: 25–35 days
6. Do you provide samples?
Yes, samples are available. Sample cost and shipping fee will be refunded after order confirmation.
7. What certifications do your products have?
Our products can meet international standards such as CE, UL (for fire-rated doors), and other project requirements.
8. What payment methods do you accept?
We accept T/T, L/C, and other common international payment methods.
9. How do you ensure product quality?
Each product goes through strict quality inspection before shipment to ensure durability, safety, and consistency.
10. Do you provide project support?
Yes, we provide complete solutions for villas, apartments, and commercial
